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AI assistant setup & support · St. Clairsville & the Ohio Valley

AI assistants set up for your business, safely and properly.

ChatGPT, Microsoft Copilot, Google Gemini and Claude can save your team hours every week, when they're set up right. We choose the right tool, install it, connect it to your business and train your people, with privacy handled by a computer scientist with a security background.

AI tools we set up and support

We recommend whatever fits the way your business already works.

ChatGPT Business & team plans, custom GPTs
Copilot Microsoft 365, Outlook, Word, Excel, Teams
Gemini Google Workspace, Gmail, Docs, Drive
Claude Projects, long documents, writing
What we do

From "where do we start?" to AI your whole team actually uses.

AI assistants for your team

The right AI for how you already work, bought on the right plan and set up properly.

  • ChatGPT, Microsoft 365 Copilot, Google Gemini or Claude
  • Accounts, licenses and admin controls
  • Privacy settings so your data isn't used for training

Custom assistants that know your business

An assistant that answers from your own information, not the internet.

  • Trained on your price lists, policies, manuals and FAQs
  • Custom GPTs, Claude Projects or Copilot agents
  • Kept up to date as your business changes

Website chat that answers customers

A helpful assistant on your website, any hour of the day.

  • Answers common questions from your real info
  • Captures leads and hands off to you
  • Built into your Peak Beak website or your current one

AI built into your workflow

Put AI where the busywork happens.

  • Drafting emails, quotes and job notes
  • Summaries of calls, meetings and long documents
  • Connected to email, calendar and CRM (automation)

Hands-on training

Your team learns to use AI well, in plain English.

  • Live training for staff, with your real tasks
  • Simple AI-use policy: what's OK to share
  • Prompt cheat sheets for your common jobs

Private & secure AI

For information that should never leave the building.

  • AI that runs on your own computers
  • Access controls and safe data handling
  • Guidance from a security-trained computer scientist
Who's setting it up

AI advice from a computer scientist, not a hype salesman.

Peak Beak is run by Matthew Carnes: 15+ years of hands-on IT experience and a B.S. in Computer Science from Kent State University with a concentration in Computer & Information Security.

That means honest answers about what AI can and can't do for your business, setups that protect your customers' information, and someone local to call when something isn't working.

Need everyday IT support too? →

1. Quick conversation Tell us how your business runs and where the busywork is. We'll suggest where AI genuinely helps, and where it doesn't.
2. Setup & connect We pick the right plan, set up accounts and privacy controls, and build any custom assistant or website chat.
3. Train & support Hands-on training for your team, a simple AI-use policy, and support when you need it.
Pricing

Straightforward pricing.

Pay for setup and training time, or get a fixed-price quote for a bigger project. No long contracts.

Business$125/hr

AI setup, custom assistants, website chat, workflows and staff training.

Personal$79/hr

Set up AI on your phone or computer and learn to use it, at your pace.

One-hour minimum, then billed in 30-minute blocks. Fixed-price quotes available for larger projects.

Good to know
  • AI subscriptions Plans like ChatGPT, Copilot or Gemini are paid to those companies directly. We'll help you pick the right one.
  • Travel Free within 30 miles of St. Clairsville. Most setup and training can also be done remotely.
  • Ongoing help Add AI support to any monthly IT plan, or call when you need us.
FAQ

Questions people ask about AI.

Which AI assistant is best for my business?

It depends on the tools you already use. If your business runs on Microsoft 365, Copilot fits naturally; on Google Workspace, Gemini does. ChatGPT and Claude are strong all-round assistants. We'll recommend one based on your work, your budget and your privacy needs, not on hype.

Is my business data safe with AI?

It can be, if it's set up correctly. We choose business plans that don't use your data to train public models, turn on the admin and privacy controls, and give your team simple rules for what should never be pasted into an AI tool. For very sensitive information, we can set up AI that runs entirely on your own computers.

Who sets this up?

Matthew Carnes, the founder of Peak Beak, with 15+ years of hands-on IT experience and a B.S. in Computer Science from Kent State with a concentration in computer and information security. You work directly with him.

How much does AI assistant setup cost?

Setup and support are billed at our business IT rate of $125/hr, with a one-hour minimum, or as a fixed-price quote for larger projects. Individuals and households are billed at our $79/hr home rate. AI subscriptions (for example ChatGPT, Copilot or Gemini) are paid to those companies separately.

Can AI replace my staff?

Usually not, and we won't pretend otherwise. AI is best at taking the busywork off your team: drafting emails and quotes, summarizing documents, answering common questions and keeping notes. We'll show you where it genuinely saves time in your business.

Do you work on-site or remotely?

Both. Most setup and training can happen remotely, and on-site visits are free within 30 miles of St. Clairsville.

Curious where AI fits?

Let's find the hours AI can give back to your team.

A short conversation, honest answers, and a clear plan. No pressure and no jargon.

15+ years in IT Security-focused CS degree Honest advice Local & remote
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